Privacy Policy
Last Updated: June 30, 2026
Welcome to GoAiwa. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your details when you visit our website goaiwa.com and purchase products from our store.
1. Information We Collect
We collect information that you provide directly to us when you register, make a purchase, subscribe to our newsletter, or contact support. This includes:
- Personal details (name, email address, shipping address, billing address, phone number).
- Payment details (credit card information, transaction history). Note: Payment processing is handled by secure third-party processors like MyFatoorah.
- Account details (username, password).
2. How We Use Your Information
We use the collected information for various business purposes, including to:
- Process, fulfill, and ship your orders.
- Communicate with you regarding order confirmations, updates, and customer support.
- Send promotional offers, newsletters, and marketing materials (you can opt out at any time).
- Detect, prevent, and address fraud, technical issues, or security concerns.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your orders (e.g. shipping carriers, payment processors), so long as those parties agree to keep this information confidential.
4. Cookies and Tracking
We use cookies to enhance your browsing experience, analyze site traffic, and track items in your shopping cart. You can choose to disable cookies through your browser settings, but some features of our site may not function properly.
5. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@goaiwa.qa
Phone: +974 1234 5678